All Systems Operational
AccountCenter Operational
API Operational
DNS Operational
DV Operational
DV Developer Operational
GRID Operational
ProCDN Operational
Support Operational
Virb Operational
Managed WordPress Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 29, 2017

No incidents reported today.

May 28, 2017

No incidents reported.

May 27, 2017

No incidents reported.

May 26, 2017
Completed - The scheduled maintenance has been completed.
May 26, 21:24 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 21:00 PDT
Scheduled - We will be performing a scheduled system maintenance on Friday, May 26th, 2017 to our DV hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers on the following DV host servers:

Host Server vzx641

You may verify whether or not your services are being impacted by this maintenance by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

Server Guide
https://mediatemple.net/community/products/dv/204643840/server-guide

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Friday, May 26th, 2017.

What is changing?

**PURPOSE OF MAINTENANCE**

Why is this maintenance happening?

This maintenance is happening because failure of the equipment could cause prolonged downtime. This is being done as preventative maintenance.

Symptoms:
• Inability to access web, SSH, or FTP.
May 26, 20:16 PDT
Completed - Thank you for your patience. The scheduled maintenance has now been completed.
May 26, 06:04 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 21:00 PDT
Scheduled - We will be performing a scheduled system maintenance on Thursday, May 25, 2017. Here are the important details:

Who is affected?

This maintenance will affect customers located in our LAX Datacenter which includes both Grid and DV services. While we expect no service interruption, it's possible that there may be interruptions in the ability to access the (mt) Media Temple network. We will attempt to keep such interruptions to a minimum.

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, May 25, 2017.

What is changing?

The current core router hardware will be replaced to provide better service to our entire network

Why is this maintenance happening?

This maintenance is happening because failure of the equipment could cause prolonged downtime. This is being done as preventative maintenance.

Symptoms:
• Inability to access web, SSH, or FTP on servers.
• Inability to access the (mt) Media Temple network.
May 24, 22:32 PDT
May 24, 2017
Resolved - This incident has been resolved.
May 24, 23:09 PDT
Investigating - (mt) Engineers are currently mitigating an issue with DV Host Server vzs213 , which is affecting some of our DV Managed customers. (mt) Engineers are currently working on bringing this host server back online as soon as possible.

You may verify whether or not your services are being impacted by this issue by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/dv/204643840/

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
May 24, 21:54 PDT
May 23, 2017

No incidents reported.

May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017
Completed - Scheduled maintenance has been completed. Thank you for your patience.
May 19, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 21:00 PDT
Scheduled - We will be performing scheduled system maintenance on Thursday, May 18, 2017 for multiple mail nodes on the Grid hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers with Grid hosted email.

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, May 18, 2017.

What is changing?

This maintenance will restart the mail service on the affected mail nodes.

Why is this maintenance happening?

This maintenance is happening to update software and optimize email forwarding on the Grid.

Symptoms:
• Inability to access, send, or receive email.
May 18, 16:20 PDT
Completed - Thank you for your patience. Scheduled maintenance has now been completed.
May 19, 00:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 00:00 PDT
Scheduled - We will be performing scheduled system maintenance on Friday, May 19, 2017 to our DV hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers on the following DV host servers:

Host Server vzs161

You may verify whether or not your services are being impacted by this maintenance by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

Server Guide
https://mediatemple.net/community/products/dv/204643840/server-guide

When will this maintenance happen?

This maintenance will occur between 12:00 AM and 1:00 AM PT, Friday, May 19, 2017.

What is changing?

This maintenance will reboot the affected Host Server.

Why is this maintenance happening?

This maintenance is happening to resolve an issue with our automated backup system.

Symptoms:
• Inability to access web, SSH, or FTP.
May 18, 21:03 PDT
Completed - Thank you for your patience. The scheduled maintenance has now been completed.
May 19, 00:06 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 21:00 PDT
Scheduled - We will be performing a scheduled network maintenance on Thursday, May 18, 2017 to our DV hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers hosted in our LAX Data Center

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, May 18, 2017.

What is changing?

This maintenance will perform a network transit test.

Why is this maintenance happening?

This maintenance is happening in preparation of replacing a core router in this Data Center. Failure of the equipment could cause prolonged downtime. This is being done as preventative maintenance.

Symptoms:
• Inability to access web, SSH, or FTP.
May 16, 19:57 PDT
May 18, 2017
Completed - This maintenance has been completed and both DV host servers are online and responsive. If you experience any issues please contact us via phone, support chat or support request.
May 18, 21:37 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 21:00 PDT
Scheduled - We will be performing scheduled system maintenance on Thursday, May 18, 2017 to our DV hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers on the following DV host servers:

Host Server vzx589
Host Server vzs116

You may verify whether or not your services are being impacted by this maintenance by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

Server Guide
https://mediatemple.net/community/products/dv/204643840/server-guide

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, May 18, 2017.

What is changing?

This maintenance will reboot the affected Host Server.

Why is this maintenance happening?

This maintenance is happening to resolve an issue with our automated backup system.

Symptoms:
• Inability to access web, SSH, or FTP.
May 18, 16:06 PDT
May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.