At this time, the majority of our mail nodes have been delisted from Microsoft's block list. However, there are a few nodes that remain listed. If you are still affected by this issue, we are hopeful to have the remaining mail nodes delisted in the very near future. Thank you for your patience regarding this matter!
Mar 23, 21:27 PDT
We sincerely apologize about the delay in completely resolving this issue. As each day progresses, our (mt) Media Temple Engineers work with Microsoft to delist the remaining IP addresses. While the majority of our mail nodes have been delisted, there are still several nodes that require further attention.
As progress is made towards a resolution, we will update you through this status page when there are major updates to the issue. Thank you for your patience in this matter. We hope to provide a resolution to this situation as soon as possible.
Mar 16, 18:20 PDT
(mt) Media Temple Engineers are still working closely with Microsoft to ensure that the (gs) Grid-Service mail servers are delisted as expeditiously as possible. While some nodes have been released and are fully functional, there is a portion of the service that remains on their Blocklist we are focused on removing.
Mar 10, 13:25 PDT
(mt) Engineers are currently working on an issue affecting multiple mail nodes on our Grid hosting service. Affected customers may experience difficulty sending email to Microsoft hosted addresses including Hotmail and Outlook.
Who is affected:
This interruption is affecting multiple mail nodes on our Grid hosting service. If you are receiving bounce back messages when sending emails to Microsoft email addresses, please open a support request with the full email headers so that we can investigate further.
How do I submit a support request?
How do I view email headers for a message?
In the meantime, if you continue to experience an interruption of service, you can use your Internet Service Provider as your outgoing mail server. Most ISPs will list these servers on their website, organized by region. You can also contact your ISP directly for this information. Please see our article at http://kb.mediatemple.net/questions/888
that lists some of the most common ISP's outgoing mail server names.
We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.
• Inability to send email to Microsoft hosted addresses.
Mar 8, 13:55 PDT