Our (mt) Engineers were able to fully mitigate the malicious traffic related to the brute force attack that affected sites across multiple GRID Clusters earlier today. We have determined that this was targeting specific software that is used in almost every webhost. While we have been able to mitigate the traffic on our systems, this brute force attack appears to still be ongoing across the rest of the internet. However, it should no longer affect your sites and they should remain accessible regardless.
All (mt) Media Temple services have been resolving your sites without any issue for over an hour as of the writing of this post, but we wanted to make sure everything was up to (mt) Media Temple's standards before letting you know. If you are still experiencing difficulty with your GRID, please open a support request or a chat in your AccountCenter, or call us at 877-578-4000. We thank you for your patience in resolving this matter. We are here 24/7 for you.
Mar 6, 19:04 PDT
Currently, our (mt) Engineers are still working on mitigating traffic in relation to the brute force attack that affected sites across multiple GRID Clusters earlier today. We have received multiple reports that many of the affected sites have returned to an accessible state, and are resolving content normally. We will continue to update this public incident with more information as we are able.
Mar 6, 14:59 PDT
(mt) Engineers have determined that the network latency issues affecting the GRID are the result of a very large scale brute force attack affecting multiple providers including (mt) Media Temple. They are actively working on mitigating the resulting traffic in order to restore services as soon as possible. We will update this public incident with more information as soon as possible.
Mar 6, 10:46 PDT
(mt) Engineers are still investigating this issue, which now appears to be affecting, to varying degrees, all clusters on the GRID. The issue appears to be network related and we are working on resolving the issue as soon as possible. We apologize for the inconvenience.
Mar 6, 09:49 PDT
(mt) Engineers are currently working on an issue affecting web accessibility for customers on Clusters 04, 08, and 10. Sites hosted on these clusters may experience slow load times, intermittent outages, and memory errors.
For information on how to check your Cluster and Storage Segment, please use the following KnowledgeBase article for your reference:
We are actively working on getting this issue resolved as soon as possible. We sincerely apologize for any inconvenience that this may have caused, and we appreciate your patience while we work quickly to resolve this issue.
Mar 6, 08:43 PDT