All Systems Operational
AccountCenter Operational
API Operational
DNS Operational
DV Operational
DV Developer Operational
GRID Operational
ProCDN Operational
Support Operational
Virb Operational
WordPress Hosting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 20, 2017

No incidents reported today.

Jan 19, 2017
Completed - Our engineers have completed maintenance on Host Server vzx208. All services should now be available. Thank you for your patience.
Jan 19, 22:23 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 21:00 PST
Scheduled - We will be performing scheduled system maintenance on Thursday, January 19, 2017 to our DV hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers on the following DV host servers:

Host Server vzx208

You may verify whether or not your services are being impacted by this maintenance by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

Server Guide
https://mediatemple.net/community/products/dv/204643840/server-guide

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, January 19, 2017 .

What is changing?

This maintenance will replace faulty hardware on this hostserver.

Why is this maintenance happening?

This maintenance is happening because failure of the equipment could cause prolonged downtime. This is being done as preventative maintenance.

Symptoms:
• Inability to access web, SSH, or FTP.
Jan 18, 16:18 PST
Completed - Our Systems Engineers have completed the maintenance.
Jan 19, 22:17 PST
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 21:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 21:01 PST
Scheduled - We will be performing a scheduled system maintenance on Thursday, January 19, 2017 to our Grid hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers on the following servers:

Cluster 01

You may verify whether or not your services are being impacted by this issue by locating your Cluster and Storage Segment in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

Server Guide
https://mediatemple.net/community/products/grid/204643840/server-guide

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, January 19, 2017.

What is changing?

This maintenance will replace hardware on the authentication box for this cluster.

Why is this maintenance happening?

This maintenance is happening because failure of the equipment could cause prolonged downtime. This is being done as preventative maintenance.

Symptoms:
• Inability to access web, SSH, or FTP.
Jan 19, 13:17 PST
Resolved - AccountCenter access has been restored, and this Incident has been resolved.
Jan 19, 10:03 PST
Investigating - We are currently experiencing an interruption that is affecting our customers' ability to access their AccountCenter.

At this time, we are actively working to resolve the matter and restore access to the AccountCenter as soon as possible. Thank you for your understanding and patience.

Symptoms:
• Inability to access the AccountCenter.
Jan 19, 09:33 PST
Jan 18, 2017

No incidents reported.

Jan 17, 2017

No incidents reported.

Jan 16, 2017

No incidents reported.

Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017
Completed - This maintenance is now complete. If you continue to experience any issues, please contact Customer Support.
Jan 12, 23:18 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 21:00 PST
Scheduled - We will be performing a scheduled system maintenance on Thursday, January 12, 2017 to our Grid hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers on the following servers:

Cluster 01

You may verify whether or not your services are being impacted by this issue by locating your Cluster and Storage Segment in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

Server Guide
https://mediatemple.net/community/products/grid/204643840/server-guide

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, January 12, 2017.

What is changing?

This maintenance will replace hardware on the authentication box for this cluster.

Why is this maintenance happening?

This maintenance is happening because failure of the equipment could cause prolonged downtime. This is being done as preventative maintenance.

Symptoms:
• Inability to access web, SSH, or FTP.
Jan 12, 16:09 PST
Completed - Our engineers have completed this maintenance. If you are still experiencing issues, please contact customer support.
Jan 12, 22:17 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 21:00 PST
Scheduled - We will be performing scheduled system maintenance on Thursday, Jan 12th, 2017 to our DV hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers on the following DV host servers:

vzx788

You may verify whether or not your services are being impacted by this maintenance by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

Server Guide
https://mediatemple.net/community/products/dv/204643840/server-guide

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, Jan 12th, 2017.

What is changing?

Swapping out a memory module.

Why is this maintenance happening?

This maintenance is happening to replace a faulty memory module that could cause prolonged downtime in the future if not corrected.

Symptoms:
• Inability to access web, SSH, or FTP.
Jan 11, 18:54 PST
Jan 11, 2017

No incidents reported.

Jan 10, 2017

No incidents reported.

Jan 9, 2017

No incidents reported.

Jan 8, 2017

No incidents reported.

Jan 7, 2017

No incidents reported.

Jan 6, 2017

No incidents reported.