In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 21:00 PDT
Scheduled - We will be performing a scheduled system maintenance on Thursday, October 22, 2020. Here are the important details:

Who is affected?

Customers attempting to access the AccountCenter or attempting to make a purchase on our site. This may also affect Customer Support's ability to assist you during this period.

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, October 22, 2020.

What is changing?

We are updating internal system software.

Why is this maintenance happening?

This maintenance is happening to update software and improve security.

Symptoms:
• Inability to access the AccountCenter
• Inability to make purchases
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 21:00 PDT
Scheduled - We will be performing a scheduled system maintenance on Thursday, October 22nd, 2020 to our Grid hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers on the following servers:

Grid Cluster: 08, Storage Segment: 03

You may verify whether or not your services are being impacted by this issue by locating your Cluster and Storage Segment in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

Server Guide
https://mediatemple.net/community/products/grid/204643840/server-guide

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, October 22nd, 2020.

What is changing?

Host server needs to be rebooted.

Why is this maintenance happening?

This maintenance is happening in order to upgrade storage and improve cluster performance.

Symptoms:
• Inability to access web, SSH, or FTP.
AccountCenter Under Maintenance
DNS Operational
DV Operational
DV Developer Operational
Shared Hosting Operational
GRID Under Maintenance
Support Under Maintenance
Managed WordPress Operational
CDN & WAF Operational
G Suite Admin Console Operational
G Suite Gmail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 22, 2020

Unresolved incidents: (mt) Media Temple Software Maintenance, Grid Storage Maintenance.

Oct 21, 2020
Resolved - We thank you for your patience. This incident is now resolved.
Oct 21, 04:19 PDT
Investigating - (mt) Engineers are currently mitigating an issue with DV Host Server vzs570, which is affecting some of our DV Managed customers. (mt) Engineers are currently working on bringing this host server back online as soon as possible.

You may verify whether or not your services are being impacted by this issue by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/dv/204643840/

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Oct 20, 20:22 PDT
Oct 20, 2020
Resolved - This incident has been resolved.
Oct 20, 17:57 PDT
Investigating - (mt) Engineers are currently investigating an issue that is affecting our WordPress Hosting product. Customers on this service may be affected.

We are actively working to resolve this issue as soon as possible. We sincerely apologize for any inconvenience that this may cause, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Oct 20, 11:47 PDT
Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020
Resolved - This incident has been resolved.
Oct 13, 16:18 PDT
Investigating - (mt) Engineers are currently mitigating an issue with DV Host Server vzs359, which is affecting some of our DV Managed customers. (mt) Engineers are currently working on bringing this host server back online as soon as possible.

You may verify whether or not your services are being impacted by this issue by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/dv/204643840/

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Oct 13, 15:12 PDT
Oct 12, 2020
Resolved - This incident has been resolved.
Oct 12, 19:49 PDT
Investigating - (mt) Engineers are currently mitigating an issue with DV Host Server vzs459, which is affecting some of our DV Managed customers. (mt) Engineers are currently working on bringing this host server back online as soon as possible.

You may verify whether or not your services are being impacted by this issue by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/dv/204643840/

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Oct 12, 18:34 PDT
Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.